Reset Username and Password

Last 4 of your Social Security #

Date of Birth (YYYYMMDD)

Last Name


Your username may be your email address; or, select a username 6-255 characters in length and may contain only these special characters (if you wish to use special characters); period . ; underscore _ ; percent sign % ; dash - ; at sign @ [Example: Shopper23].

Password Policy

Must be different from username.

Must not contain spaces.

Must be different from answers to security questions.

Minimum password length 6

Maximum password length 16.

Minimum uppercase character (A-Z) 0.

Minimum digit(s) (from 0-9) 0.

Allowed special characters: ^[]`!@#$~%&*()_+=\|}{;:<,.>/?"

Your password is private so an Exchange Online Store Representative will never ask you for it. In fact, they can’t access it at all.

Your password must be different from your username. Enter your New Password using the policy noted below. It is a good idea to use a password that cannot be easily guessed by others. [Example: V@luEF0rM3].