The Exchange Protection completely protects your jewelry purchase from regular price (up to $49.99) for two (2) years, including 100% parts and labor coverage, 24-hour, 365 days our trained staff will be glad to help you. The program offers worldwide coverage and it’s even fully transferable with no fees or deductibles. All Exchange Protection Plans are based on the product’s regular price rather than sale or clearance pricing (however when only one price is shown, such as on some major appliances, plans are based on the product’s MSRP).
What is covered*:
- Broken, worn or bent prongs
- Missing side stones
- Stretched or broken pearl strands
- Kinked chains
- Broken chain, bracelet link or clasp
- Cracked or thinning ring bands
- Broken earring posts
- Chipped, cracked or scratched gemstones
- Guaranteed replacement. This plan will fix your covered jewelry as many
times as necessary to keep it ''like new''. If it can’t be returned in the
same condition as when purchased, the plan will replace it, guaranteed.
What is not covered*:
- Incidental/consequential or secondary damages, pre-existing conditions,
inherent defects. The plan will not be held responsible for a crack in a
gemstone or a broken prong that was already present in the item when it was
purchased. For this reason, it is imperative that you carefully inspect your
jewelry upon receipt. If you find a flaw or defect, your item will be
replaced by the Exchange Catalog or supplier.
- Damage not reported within 30 days of contract expiration.
- Loss of diamonds or gemstones, unless such loss was caused by a defect
in workmanship or materials without undue stress or damage
For Jewelry and Watch Repair Plans:
Coverage commense on the date of purchase of Your Contract and continues for a period of two (2) or seven (7) years according to contract purchased. In the event that Your Product is being serviced by an authorized service center when Your Contract expires, the term of the Contract will be extended until the covered repair has been completed.
FREE SHIPPING on all orders purchased with your Military Star Card or orders totaling $49 or more. Non-Military Star Card purchases valued less than $49 will incur a $4.95 shipping fee. Shipping/handling fees may be applied to oversized items. Please allow additional delivery time for items shipped to APO/FPO addresses.
This item is shipped directly from our supplier. Your account will be charged at the time order is placed. Please allow approximately 7 days for shipment, plus an additional 7 days for delivery.